Dedicated to Providing Superior Care, from Laser Repair to Scheduled Maintenance
At HealthTronics, providing innovative medical systems and solutions aren’t the only things we are passionate about. Our team of specialists is equally committed to delivering quality repair and maintenance that exceeds your expectations. We stand behind this commitment with an extensive network of dedicated professionals and the resources you need to operate successfully, from laser repair to equipment maintenance.
The HealthTronics Service Team consists of highly skilled technical professionals, a state-of-the-art logistics center and a fully staffed call center, with experts who are always ready and available to help you with real-time assistance.
Keeping you in the Right Gear
The same operation and committed staff that supports our own equipment can support your operation, too. Whether it’s equipment we operate or you operate, we’ll keep it running properly and supplied with disposables, fibers, coils and shockheads.
Matching you with the Right Technology
Looking to add technology? We can help you find that perfect refurbished unit, or let us upgrade your existing technology. From cosmetic improvements to imaging and glassware, our technicians are hard to stump. Whether leasing or buying, you can find a solution to suit your business.
Built to Serve
Our field engineers are trained and ready to help you with laser, lithotripsy, cryotherapy and imaging equipment. Dispatched from our logistics center, they are ready to assist from coast to coast.
Service Contracts
We offer a range of service plans to ensure your systems are properly maintained and in full-working capacity.
Benefits of our Service Team
- Coast-to-coast network of Field Service Agents
- 24/7 Dispatch Unit & Call Center
- Inventory & logistics
- Manufacturing & product support
- Time & material service
- Repair center & parts
- Operational efficiency
Installation Base
With an installation base of over 600 systems and a large network of Field Service Engineers, you can count on fast, efficient responses from our team of experts.
Our expertise includes:
- Cryotherapy Devices
- Lithotripters
- Lasers
- Imaging equipment
Field Service
If Technical Support is unable to resolve your service issue, our call center will dispatch a Field Service Engineer to your facility promptly, thoroughly briefed on the situation, with a recommended course of action. Our engineers have years of experience in maintaining sophisticated medical equipment and participate in ongoing, comprehensive training programs.
The HealthTronics Advantage Includes
- Full range of service capabilities
- Highly trained & qualified engineers
- Competitive pricing
- Flexible options
- Guaranteed response time
To see how HealthTronics can help with all your repair and maintenance needs, call us today at (877) 367-4873.
OUR MOST POPULAR TECHNOLOGY
Lithotripsy
Shockwave Lithotripsy and other stone management solutions
Lasers
Stone management, Laser lithotripsy and Ureteroscopy
Repair & Maintenance
Engineers and operations to support in-house equipment
Improve employee and physician satisfaction by allowing your clinicians to focus on what they do best.